Getting Started with RapportScore.ai: A Step-by-Step Guide

Getting started with RapportScore takes less than two minutes. Visit app.rapportscore.ai and create your account with an email address or sign in with Google. The free tier gives you immediate access to AI roleplay sessions, transcript uploads, and your first behavioral analysis.

Once you've created your account, you'll land on your dashboard — a clean, focused workspace that shows your current belt level, recent conversation analyses, and your behavioral trends over time.

There are three ways to get your first Rapport Score:

Upload a Transcript — If you have a transcript from a recent meeting, sales call, or conversation, upload it directly. The platform accepts text files, PDFs, and common transcript formats from Otter.ai, Fireflies, and other transcription tools.

Connect Zoom — Link your Zoom account to automatically import and analyze recorded meetings. Setup takes under two minutes through our secure OAuth integration.

AI Roleplay — Don't have a transcript? No problem. Start an AI roleplay session where you practice a conversation scenario — a discovery call, a difficult feedback session, a negotiation — and get scored in real time.

Your Rapport Score isn't a single number — it's a behavioral profile across multiple dimensions:

Presence — Were you genuinely engaged, or was your attention divided? The analysis detects patterns that indicate active versus passive listening.

Acknowledgment — Did you validate what the other person said before responding? This measures the quality of your responses, not just their speed.

Regulation — When the conversation hit tension or complexity, did you maintain composure? This tracks your behavioral patterns under pressure.

Adaptability — Did you adjust your communication style to match the needs of the conversation, or did you rely on a single approach regardless of context?

Each dimension includes specific behavioral examples from your conversation, so you know exactly what to work on.

The users who improve fastest share one habit: regular practice. Here's a suggested routine for your first 30 days:

Week 1–2: Complete one AI roleplay per day (10-15 minutes) focused on active listening scenarios. Upload any real conversations you have during this period.

Week 3–4: Shift to more challenging roleplay scenarios — objection handling, difficult feedback, high-stakes negotiations. Compare your behavioral patterns in practice versus real conversations.

The belt system will track your progress automatically. Most users see measurable improvement within the first two weeks, with White Belt advancement typically occurring within 30 days of consistent practice.

Your dashboard is designed to surface the insights that matter most:

Trend Lines — Watch your behavioral dimensions over time. Look for patterns: is your presence consistently high but your regulation dips under pressure?

Conversation History — Review past analyses side by side. Notice which types of conversations bring out your best skills and which ones expose gaps.

Belt Progress — Track your advancement through the 6-belt system. The progress indicators show what behavioral thresholds you need to reach for your next belt.

Coaching Insights — AI-generated recommendations based on your specific behavioral patterns, updated after every conversation analysis.